Medical Records

How to Obtain Your Medical Records

Need a copy of your medical records or radiology images? Print out an authorization form and mail or fax it to one of the locations listed below. 

During COVID-19, we’re practicing social distancing to reduce the risk of community spread of the virus. With this in mind, the Health Information Management team will not be taking walk-in requests for records at their Camelot Tower, 5th-floor location. Please use the following options to reach us to provide services to you:  

Telephone: 779-696-4540
Email us:

Hospital and Clinic Records

SwedishAmerican Hospital
Health Information Management Services (HIMS)
Camelot Tower
1401 E State St
Rockford, IL 61104
Phone: (779) 696-4540
CIOX Fax: (779) 256-2411
Continuation of Care Fax: 779-256-2402
Business hours: Monday - Friday, 8:00 am - 4:30 pm

Radiology Images Only
SwedishAmerican Hospital 
Medical Imaging Department 
1401 E State St 
Rockford, IL 61104
Phone: (779) 696-4770
Fax: (815) 966-3979
Business hours: Monday - Friday 8:00 am – 5:00 pm


Medical information will be sent directly to your physician or medical facility free of charge. All other requests are subject to fees in accordance with Illinois statutes. You will be notified should there be any fees associated with your request.