Contact Us

 

We want to hear from you!

Tell us how we’re doing. We need to hear when our team has done well and also when we have an opportunity to deliver better care. You can discuss your concerns directly with our staff, our managers or contact our Guest Relations team. Simply send an e-mail to patientfeedback@swedishamerican.org or call their office at (779) 696-3898. 


Thank a nurse

An outstanding nurse who goes the extra mile can make all the difference. If you had an extraordinary nurse, we encourage you to nominate him/her for a DAISY Award. This award honors the very special work nurses do every day to care for our patients. Simply fill out a DAISY Award nomination form or send nominations to daisyaward@swedishamerican.org. You can also complete a hard copy nomination form and drop it in one of the DAISY collection boxes located throughout the hospital.


Communicate with your provider

It’s a good idea to build a strong connection with your provider. MyChart offers a convenient way to communicate with your SwedishAmerican provider on non-urgent healthcare matters.


Pay your bill

When it’s time to pay for services you received, we offer a number of ways to pay including online payment. To use our free, fast and secure service, simply select the type of bill you’d like to pay (hospital or clinic) and provide your account number, contact information and payment information. Payment options include Visa, MasterCard, Discover and American Express. Click here to pay your bill or call our Business Office at (779) 696-7150.