SwedishAmerican congratulates quality coordinator Jessica Seng for attaining the distinguished credential, Certified Professional in Healthcare Quality (CPHQ), the industry standard for certification in healthcare quality.

The National Association for Healthcare Quality (NAHQ) requires that individuals work at least two years in a quality improvement role before they can apply to take the exam. The CPHQ credential demonstrates to SwedishAmerican, organizational leaders and team that Jessica has the specific healthcare quality skillset and knowledge that can make a difference in improving outcomes across the care continuum.

“Earning the CPHQ credential demonstrates skill in QAI concepts and mastery of coordinating regulatory surveys,” said Diana Kolb, director of quality, safety and accreditation at SwedishAmerican. “The healthcare environment is changing, but what has stayed the same is the need for quality and a certification to prove it. I welcome Jessica to the CPHQ ranks.


About SwedishAmerican:

A division of UW Health, SwedishAmerican is dedicated to providing excellence in healthcare and compassionate care to the community. The organization serves residents of 12 counties in northern Illinois and southern Wisconsin through a dedicated and caring staff, a major acute care hospital and a free-standing outpatient cancer center in Rockford, a medical center in Belvidere, a network of 30 primary care and multi-specialty clinics, and the region’s largest home healthcare agency. Additionally, SwedishAmerican has achieved Magnet® recognition as a reflection of its nursing professionalism, teamwork and superiority in patient care. Visit swedishamerican.org for more information.