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Quality
Quality Management:
Introduction
Quality & Safety Leadership Council
Committee for Quality Improvement and Safety (CQI)
The Safety Committee
The Quality Resource Department (QRD)/MSO Quality Manager
Facilitators/Team Leaders

QUALITY INITIATIVES LEADERS
Kathleen M. Kelly, M.D.
Mary McCarthy
Jean Holm
Albert Ferrabone


QUALITY MANAGEMENT

Albert Ferrabone
Quality Manager, SwedishAmerican Management Services Organization

Albert Ferrabone serves as quality manager for SwedishAmerican Health System's clinic system. In this capacity, he oversees the development and implementation of quality improvement initiatives, regulatory compliance and customer service programs.

Before his current position, Albert served as quality improvement coordinator for MercyCare Insurance Company, and worked as a health care services data analyst and a health data analyst for Rockford Health System.

Albert earned his undergraduate degree in communications from Northern Illinois University and a graduate public health degree from New York Medical College. He also completed an administrative residency in health care administration.
Contact Us
SwedishAmerican Health System
1401 East State Street
Rockford, IL 61104
(815) 968-4400
patientfeedback@swedishamerican.org

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