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SwedishAmerican Wins Consumer Choice Award Again
October 21, 2013
SwedishAmerican Hospital has received a 2013-2014 Consumer Choice Award from National Research Corporation (NRC), a leader in healthcare performance measurement. The award recognizes the most-preferred hospitals in markets across the United States.
“Once again, Rockford-area residents have recognized us for the quality care that SwedishAmerican's staff, physicians and volunteers provide to our patients every day,” says Dr. Bill Gorski, President and CEO for SwedishAmerican.
“We are thrilled to offer this annual award because we understand how important the role of reputation plays in healthcare consumer decision-making,” said Susan L. Henricks, President and Chief Operating Officer at National Research. “These winners have done an outstanding job of representing their organizations in terms of high quality care, improvement initiatives, and positive consumer perceptions and experiences. The consumers have spoken. And we congratulate the winning hospitals in receiving this honor.”
Winners, named in Modern Healthcare magazine, are determined by consumer perceptions on multiple quality and image ratings collected in the company’s market insights survey. This study surveys over 270,000 households representing consumers in the contiguous 48 states and the District of Columbia. From the households surveyed, hospitals named by consumers are analyzed and ranked based on their Core Based Statistical Areas (CBSAs) as defined by the U.S. Census Bureau, with the winning facilities being ranked the highest.
The last nine times this award has been given in the Rockford market, SwedishAmerican has been named as a winner. This year, SwedishAmerican was named a co-winner along with OSF Saint Anthony Medical Center.
About SwedishAmerican Health System
SwedishAmerican is a not-for-profit, locally governed healthcare system, headquartered in Rockford, Illinois. The health system is comprised of two hospitals, a free-standing outpatient cancer center, 30 clinics, a home health care agency, and a foundation.